How Kepaio Works with ChatGPT
Last updated 11 November 2026
ChatGPT interprets what you ask and helps you design and use an app. Kepaio provides the app structure, interface, workspace permissions, and database that keep your app and its records available after the conversation ends.
What each service provides
| ChatGPT, provided by OpenAI | Kepaio, provided by HBS MANAGEMENT SARL AU |
|---|---|
| Interprets your instructions and proposes app layouts, fields, and changes. | Saves the app configuration, including its fields, views, and forms, and renders the app interface inside ChatGPT. |
| Calls Kepaio tools when a request requires reading or changing workspace information. | Checks the connected account’s permissions, retrieves authorized data, and applies permitted changes. |
| Uses the information returned by Kepaio to answer questions, explain results, or summarize records. | Stores the structured records and files you save to your workspace and makes them available for future use. |
OpenAI provides the AI inference for the integration. Kepaio does not operate its own AI model or send your request to a separate AI provider for inference as part of this integration.
What happens when you connect
You link a Kepaio account to ChatGPT so the plugin can use that account’s authorized access. The workspace and app permissions attached to the connected account still apply. For example, a member with view-only access cannot edit records through ChatGPT.
The connection can support both reading and writing. Depending on the request and permissions, ChatGPT can ask Kepaio to find an app, retrieve records, create a record, update a field, or perform another supported action. Review important changes, especially bulk edits, deletions, and changes to sharing permissions.
What information moves between ChatGPT and Kepaio
| Direction | What may be exchanged |
|---|---|
| ChatGPT to Kepaio | The inputs for a tool action, such as the app or workspace reference, search filters, a proposed app configuration, or the field values needed to create or update a record. Tool inputs may include information you supplied in the conversation. |
| Kepaio to ChatGPT | The information needed to complete the action or display its result, such as an app’s structure, matching records and their field values, or confirmation that a change was made. This information is sent to OpenAI as part of the ChatGPT integration. |
Creating an app. If you ask for an application tracker with stages and deadlines, ChatGPT can propose the structure and send it to Kepaio. Kepaio saves that configuration and displays the app. When you add an application, Kepaio saves the record in your workspace.
Reading and summarizing records. If you ask which applications are due this week, ChatGPT can request matching records from Kepaio. Kepaio retrieves the authorized results and returns them to ChatGPT, which can use the returned fields to write a summary. Retrieving saved records does not trigger a separate AI analysis by Kepaio.
Where your information stays and how to control it
- Kepaio workspace. App configurations and records saved in Kepaio persist independently of the chat. Use the available workspace controls to manage, export, or delete information you are authorized to access. See the Kepaio Privacy Policy for retention and deletion.
- ChatGPT conversation. Tool inputs and information returned to ChatGPT may be processed as part of the conversation. OpenAI handles that information according to its Privacy Policy and the data controls available for your ChatGPT account.
- Disconnecting. Use the connected-account controls in ChatGPT’s Apps or Plugins settings to disconnect Kepaio. This stops access through that connection. Saved Kepaio records and any information previously processed in ChatGPT are managed separately through each service’s controls. A paid Kepaio subscription is managed separately under the Refund Policy.
Keep payment card data, passwords, access tokens, authentication codes, and protected health information out of the plugin. This applies to prompts, records, attachments, and app fields. See the Acceptable Use Policy.
Who operates Kepaio
Kepaio is an independent service operated by HBS MANAGEMENT SARL AU. OpenAI operates ChatGPT and does not operate, sponsor, or endorse Kepaio. The Kepaio Terms of Use govern your use of Kepaio. ChatGPT is governed by your separate agreement with OpenAI, and its availability and limits depend on your ChatGPT account and workspace settings.
For questions about your Kepaio connection, workspace, or data, contact contact@kepaio.com